Privacy Policy
Effective Date: April 2026
Lovell, Nalley & Nalley ("the Firm," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at lovellnalley.com. This Privacy Policy explains what information we collect, how we use it, and how we protect it. Please read this policy carefully.
This policy does not create an attorney-client relationship. Information submitted through our website contact form or by email is not protected by attorney-client privilege until a formal engagement agreement has been established with the Firm.
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
When you contact us through our website contact form, email, or phone, you may provide personal information such as your name, phone number, email address, and a description of your legal matter. This information is used solely to respond to your inquiry and evaluate whether the Firm can assist you.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:
• Your IP address and general geographic location
• Browser type and device information
• Pages visited and time spent on the site
• Referring website or search terms used to find our site
This information is collected through tools such as Google Analytics and Google Tag Manager to help us understand how visitors use our site and improve our online presence. It does not identify you personally.
2. How We Use Your Information
We use the information we collect to:
• Respond to inquiries and evaluate potential client matters
• Send our monthly email newsletter, if you have provided your email address
• Improve our website and better serve visitors
• Comply with legal and professional obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Email Newsletter and CAN-SPAM Compliance
From time to time, we may send a newsletter with legal updates and firm news to clients and contacts who have provided their email address. We comply with the CAN-SPAM Act and will never send unsolicited commercial email. Every newsletter we send will clearly identify the sender, include our physical mailing address, and provide a simple way to opt out of future messages. If you no longer wish to receive our newsletter, you may unsubscribe at any time by clicking the unsubscribe link included in each email or by contacting our office directly.
4. Cookies and Do Not Track
Our website uses cookies, which are small text files stored on your device, to help analyze site traffic and improve your experience. You may configure your browser to decline cookies. Doing so may limit some functionality of the site but will not prevent you from contacting us. We honor Do Not Track (DNT) browser signals and do not use behavioral tracking or advertising when a DNT signal is present.
5. Third-Party Services
Our website uses the following third-party tools, each of which has its own privacy practices:
• Google Analytics: Website traffic analysis
• Google Tag Manager: Tag and tracking management
• Google Search Console: Site indexing and performance monitoring
We do not currently use third-party advertising networks on this website. If advertising services are added in the future, this Privacy Policy will be updated to reflect those changes, including any applicable cookie or tracking disclosures.
6. How We Protect Your Information
We take reasonable measures to protect the information you provide against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure. We encourage you to use caution when submitting sensitive information online and to contact our office by phone if you have concerns. In the event of a data breach affecting your personal information, we will notify affected users by email within a reasonable timeframe.
7. California Residents
If you are a California resident, you may request information about the personal data we have collected from you and how it has been used or shared. To make such a request, please contact us by phone or email using the information in Section 11. We do not sell personal information to third parties.
8. Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has submitted information through our site, please contact us so we can remove it.
9. Links to Other Websites
Our website may contain links to external websites, such as government agencies or other legal resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
10. Your Choices
You may:
• Opt out of our email newsletter at any time by using the unsubscribe link or calling our office
• Configure your browser to disable cookies
• Contact us to request that information you have submitted be removed from our records
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Lovell, Nalley & Nalley
501 N. Main Street, Benton, AR 72015
(501) 315-7491
info@lovellnalley.com
